If you need to cancel your treatment booking, we accept cancellations up to 48 hours prior to your treatment, this is inclusive of any Extras added to your booking. Bookings cancelled with less than 48 hours notice will incur a full charge.

If you need to cancel your spa day booking, we accept cancellations up to 14 days prior to your spa day and amendments up to 7 days prior. Spa day bookings cannot be cancelled or amended with less than seven days’ notice and will incur a full charge.